Delivery & Returns
Standard Post - $11.50 (free on all orders over $150 within Australia)
All of our orders are shipped from the Gold Coast, Queensland via Australia Post. This service offers parcel tracking. Shipping is offered Australia wide. Orders placed before 1pm AEST Monday to Friday will be shipped same day wherever possible.
Delivery is made in 2-6 business days from postage, however please allow additional delivery time to remote areas or during public holidays. For further details on Parcel Post shipping to your region, please refer to Australia Post https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage
Express Post - $18.95
Life gets hectic and things can be left to the last minute so we offer Express Post shipping. Place your order before 1pm AEST Monday to Friday for same day shipping (orders placed after this time or over the weekend will be shipped the next working day).
Delivery is made in 1 business day depending on your location. The Express Post service operates between all capital cities (except for Darwin and in Perth CBD only) and some major centres. Please allow extra time outside of major city CBD postcodes as Australia Post’s next day guarantee may not apply. Parcel tracking and signature on delivery is included in this service. For further details on Express Post shipping to your region from the Gold Coast, 4212, please refer to Australia Post https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage
International shipping is currently unavailable.
At Sweet Moments Co we want you to be happy with your purchase. That is why we offer *FREE returns. If you are not satisfied with your purchase for any reason, please contact us at email@example.com within 30 days of placing your order so that we can arrange a full refund*
*Returns must be unused, in the state you received them and in the original packaging where reasonable.